Frequently Asked Questions

Yes. We require reservations to be made 2-8 weeks in advance. The larger your group, the more advance notice we will need in order to have the required facilitators to accommodate your group.

Yes! We can bring the experience indoors. Our 1, 2, or 3-hour program with games and initiatives can be facilitated indoors, on-campus, or at your site location.

No. Billing will take place after the program is complete. If you are an external customer, an invoice will be sent to the point of contact provided on the Program Inquiry Form. If you are an internal customer (within the Texas A&M System), you will need to provide us with an account number. Both internal and external customers may also pay via credit card with a 2.75% transaction fee.

Please see our cancellation agreement below:

• Should cancellation occur between 2-6 days before the day of the event, then the point of contact listed on the Program Inquiry Form will be responsible for 50% of the total payment. If cancellation should occur 1 (one) day before the day of the event, the point of contact will be responsible for 100% of the total payment.
• Rescheduling may occur with no penalty anytime up to 7 days before the day of the event.
• Rescheduling due to weather will be a call made by the program coordinator at no cost to the client. 

You may contact our Program Coordinator to reschedule or cancel your program.

• We require a minimum of 7 participants.
• The maximum number is dependent on the program selected – our program coordinator will work with you to ensure we can accommodate your entire group size.

Yes! ChallengeWorks programming is available to all groups.

ChallengeWorks programs consists of various activities and elements that are designed to challenge groups to work together. Our programming offers games, initiative-based activities, low elements, and high elements.

Initiatives are activities that are designed to provide the group with an opportunity to plan, communicate, problem-solve, and come up with solution-based thinking. Initiatives typically occur on the ground and after each initiative, the group will process the activity to see what they did well, what they can improve on, and how it relates to other areas in their life.

Low elements are activities that are on or near the ground, and are the next activity in the sequence, following group ground activities.

High elements is the next level after low elements. These activities are building on team skills previously learned to perform a mix of individual and team challenges at heights from 30 to 50 ft.

Each individual’s participation adds to the contribution to the achievements of the team, while considering the physical, social, and emotional safety of the individual and the group.

• Comfortable clothes and dress for the weather
• Close-toed shoes
• Sun screen / bug spray
• Hair tie or hair clip to pin up longer hair
• Reusable water bottle 
• Curiosity

Anything you do not want to lose – jewelry, phones, wallets, purses. You can leave those items at home or in your vehicles.

We have a bucket where you can put your keys so they don’t get lost.

No. We require participants to wear closed-toed shoes.

Crocs and open-toed sandals are not permitted.

We will conduct programs rain or shine, hot or cold. All rescheduling and cancellations due to weather will be the decision of the ChallengeWorks Program Coordinator. Most reschedules and cancellations are due to thunderstorms, heavy rains, or extreme temperatures. We try our best to monitor the weather on the days leading up to your program. If this occurs, we will contact the point of contact for rescheduling at another day and time at no cost to the client.